Terms & Conditions
These Terms and Conditions cover your use of our website www.jocelynoades.com and the purchase of products from Awaken Store. By accessing and using this website, you agree to these Terms and Conditions.
Intellectual Property
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All content on this website, including logos, designs, text, images, and product descriptions, is owned by Jocelyn Oades and is protected by intellectual property laws.
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You may not use, reproduce, or distribute any content from the website without our prior written permission.
Products
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All products listed on the website are subject to availability and may change without prior notice.
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The descriptions, images, and pricing of products on the site are for general information purposes only. While we strive to ensure the accuracy of these details, errors may occur.
Orders and Payment
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You agree to provide accurate and complete information when placing an order.
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Orders are subject to acceptance and availability.
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Payment must be made in full before dispatching the goods. Accepted payment methods include credit or debit card, bank transfer or cash by arrangement.
Shipping and Delivery
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We offer shipping to New Zealand, and overseas by arrangement.
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You order will be sent within 3-5 business days. ​Shipping times may vary depending on the delivery location.
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Shipping fees will be calculated and displayed at checkout.
Returns and Refunds
If you would like to return a physical product:
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The product must be returned unused and in original condition.
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A return request must be made within 7 days of receiving the item.
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Refunds will be made once we receive the item in original condition
Retreat and event payments can be refunded up until 24 hours prior to the event starting
Online Courses can not be refunded once purchased.
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Limitation of Liability
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Jocelyn Oades and Awaken Store will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.
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Our liability will not exceed the amount paid for the product(s) in question.
Governing Law
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These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand.
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Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
Changes to T&C
We reserve the right to update or change these Terms and Conditions at any time without prior notice. Any changes will be posted on the website, and it is your responsibility to review them regularly if you choose.
Contact Us
If you have any questions about these Terms and Conditions, please contact us or email connect@jocelynoades.com
Privacy Policy
We’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.jocelynoades.com, including www.awakenyourinnergoddess.co.nz and www.awakenstore.co.nz
Information We Collect
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Personal Information: When you make a purchase or create an account, we collect personal details like your name, email address, phone number, and shipping address.
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Payment Information: We collect payment details (e.g., credit card information) through Stripe, our secure payment gateway.
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Browsing Data: The platform collect information about your visit to our site, such as your IP address, browser type, and pages viewed.​​​
How We Use Your Information
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To Process Orders: We use your information to process and fulfill your orders, including shipping and handling. Our payment processing is handled through secure, encrypted channels.
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To Communicate With You: We may send you updates about your order or information about special offers and promotions (you can opt-out of marketing emails at any time).
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service Providers: We may share your details with trusted third-party providers who assist us in operating our business (e.g., shipping companies, payment processors). These providers are also required to protect your information and use it only for the purpose of providing their services.
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Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser.
Your Rights
Access and Correction: You have the right to access and correct your personal information. If you need to update your details, please contact us.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
Changes To This Policy
We may update this Privacy Policy from time to time. Please review this policy periodically if you choose to
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us or email connect@jocelynoades.com